We do hope you are satisfied with your purchase. However if for any reason you are not, please return it to the Pawlet Art Collective within 15 business days. We'll gladly exchange it for another item or promptly give you a full refund equal to the original purchase price, (excluding outgoing shipping charges). Return shipping charges are the responsibility of the customers.
To return an item please securely repack your item in the original packaging. Your item must be returned in original condition as sold and returned with any documentation. For your protection insure your package and ship via a traceable method. We are not responsible for lost or damaged packages.
Send us an email so that we will be expecting your return and send to:
By USPS
The Pawlet Art Collective
attn: George Bouret
P.O. Box 93
West Pawlet, Vermont 05775
By Ground
The Pawlet Art Collective
c/o George Bouret
7676 State Rt 22
Granville, NY 12832
DAMAGED GOODS
Please open boxes immediately and notify us within 48 hours of receipt indicating the exact item(s) damaged and your contact information including your day time phone number. Do not return the item. Hold at your premises with the packing material. We will then contact the carrier and inform you of the proper procedure(s) to obtain replacement or credit.
DEFINITIONS OF TYPES OF PRINTS
C Print or Chromogenic Print: A color print that is made by exposing color photographic paper with light through a negative and processed with chemistry in a print processor. This includes Light Jet Prints.
Silver Gelatin Print: A black and white print made by exposing silver gelatin paper with light through a negative and processed in chemistry in a Dark Room.
Toned Silver Gelatin Print: A Silver Gelatin Print that has had it's color or hue altered through soaking the print in chemistry witch has an effect on the silver in the print that alters it's color and or density.
Ink Jet Print: A print made with a digital printer that propels droplets of liquid or molten material (ink) onto a variety of media.
Dye-Sublimation Printer: A computer printer that employs a printing process that uses heat to transfer dye to a medium such as plastic, paper or poster paper.
Laser Print: A computer printer that uses a xerographic printing process on plain paper with a dye an heat process.
Screen Print or Silkscreen: A printmaking technique that is created with a stencil made of a porous woven fabric stretched over a frame. Areas of the screen are blocked off with a non-permeable material to form a stencil. Ink is placed on the screen and forced through to the medium below.
Lithograph: A print made from smooth etched stone or metal plate. It has a hydrophobic chemical reaction in witch when an ink and water mixture is applied the ink adheres to the positive image and the water clears the negative image.
Woodblock Printing: A Printmaking Technique made from a wood or other carve-able material that has an image carved or chiseled into it. The areas cut away show white and the original surface is inked to create the Image. The plate may be introduced to the medium through rubbing, stamping or put into a press.
Etching: In the Intaglio family that includes engraving, drypoint, mezzotint and aquatint. A print made by cutting or burning using a variety of techniques into a plate to create an image. The engraved plate is inked all over and the excess ink is rubbed off. Then the plate is then put through a high-pressure press with a sheet of paper.
Giclee: An invented name for a high quality Ink-Jet print. First used in the early 1990s for an Iris print.
